Monthly Archives: November 2016

Casework success

Reflecting on last week. There was one particularly happy moment which moved me almost to tears – working hard with Council officers we’ve managed to sort some accommodation for a man who has been sleeping rough for months.

“You don’t realise how much your body stretches out when you sleep on an actual bed. The day I moved in here I had the longest sleep of my life! And now my whole body feels different. Thank you for not giving up”.

He’s now able to comply with a family court order which compels him to look after his son for at least a day a week. I had to work on this for two months, but it’s been a reminder of how rewarding casework can be if you achieve a win. It’s also a reminder that local authority staff can salvage some humanity for these struggling bureaucracies by going the extra mile and keeping some faith that things can be made better.

The sense of personal reward you get as a Councillor when something like this actually comes off is immense. But of course there can be no room for complacency. This has been a positive outcome. But now I’ll be turning my mind back towards all the people out there in similar situations. And there are a lot of them.